The Illinois Commerce Commission (ICC) is reminding Lawrence County customers that the state's winter weather rule is in effect from now through Tuesday, March 31st, 2026.
The rule limits utility companies from disconnecting eligible customers who use electricity or gas as their primary source of home heating. It protects residential customers from the disconnections when temperatures are forecasted to be at or below 32 degrees F and on days preceding holidays and weekends when the forecast is expected to drop to freezing or below.
The utility must offer the delinquent customer a Deferred Payment Agreement (DPA), and provide contact information for the customer on public and private aid agencies to assist in making the payments.
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