Yakym slams IRS over leaks, lack of customer service

Wednesday, February 12, 2025 at 8:57 AM

By Staff report

On Tuesday, Congressman Rudy Yakym (IN-02) participated in a House Ways and Means Oversight Subcommittee Hearing on IRS Return on Investment and the Need for Modernization.

Yakym expressed his outrage with the Biden Department of Justice’s sweetheart deal for the contractor that stole thousands of confidential tax returns, including President Trump’s. Charles Littlejohn pled guilty to only one count despite the massive scale of the theft.

Yakym stressed that the IRS has failed to take the necessary steps to address loopholes that enabled this theft, and numerous vulnerabilities remain.

Yakym also exposed Biden administration lies relating to the Inflation Reduction Act boondoggle. Biden officials claimed that 88 percent of taxpayer calls to the IRS were answered by a live agent. The reality is that only 32 percent of callers talked to a live agent.

The Biden IRS latched onto a flawed metric – “level of service” – that excluded 75 percent of taxpayer calls, counted only the number of calls answered and not the quality of advice or customer service, and pulled resources away from other taxpayer services, such as resolving cases of identity theft, to meet this target.

Watch Congressman Yakym's full line of questioning here.