Shelby, Hancock among counties with temporary 911 phone outage Wednesday

Wednesday, December 13, 2023 at 6:15 AM

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Shelby and Hancock were among a handful of central Indiana counties to have noraml 911 phone services undergo a temporary outage Tuesday evening.

The Indiana Statewide 911 Board has confirmed that Shelby, Hancock, Lawrence, Grant, Madison and Boone services were restored about 8:30 p.m. Backup services and text to 911 continued to operate normally.

The Facebook post from the Indiana Statewide 911 Board read, “Earlier this evening, some Indiana counties experienced some 911 issues. Backup and text to 911 systems worked as intended. The system has now been restored to normal operations.”

Intermittent disruptions were also reported in Hendricks and Johnson counties.

The Statewide 911 Board will continue to investigate what it believes to be an equipment issue.

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