Hendricks Regional Health named among nation’s best for patient experience

Hendricks Regional Health announced the organization has received the Outstanding Patient Experience Award™ from Healthgrades for the 19th consecutive year and that Healthgrades has placed

Hendricks Regional Health among the top 5% in the nation for Outstanding Patient Experience for 3 years in a row.

Hendricks Regional Health is the only hospital in Indiana to receive the Outstanding Patient Experience Award™ year after year for nearly two decades and is one of just 16 hospitals nationwide to do so.

“At Hendricks, delivering exceptional quality and safety is foundational to everything we do,” said Dr. Michelle Fenoughty, MD, MBA, FACHE, President & CEO of Hendricks Regional Health. “But what truly sets our team apart is the way they consistently go the extra mile, caring for patients and families

with compassion, respect, and in a way that feels personal. This recognition from Healthgrades affirms the experience our patients and families value most and trust Hendricks to provide every day.”

In addition to the recognition for patient experience, Healthgrades honored Hendricks Regional Health with these accolades for performance in key service areas:

• Cardiac – Five-Star Recipient for Treatment of Heart Failure for 5 Years in a Row

• Gastrointestinal – Five-Star Recipient for Treatment of GI Bleed for 4 Years in a Row

• Critical Care – Five-Star Recipient for Treatment of Sepsis for 5 Years in a Row

• Critical Care - Five-Star Recipient for Treatment of Respiratory Failure for 4 Years in a Row

• Critical Care - Five-Star Recipient for Treatment of Diabetic Hospitalizations for 2 Years in a Row

About the Healthgrades Outstanding Patient Experience Award™

Each year, Healthgrades recognizes the top hospitals nationwide that provide an exceptional experience for patients during their hospital stay. For its 2026 analysis, Healthgrades evaluated Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data from nearly 4,000 hospitals across 10 patient experience measures*.

These measures focus on patients’ perceptions of their hospital care, including staff communication, medication explanations, and cleanliness. Hendricks Regional Health’s Outstanding Patient Experience Award™ is the direct result of positive patient feedback in these critical areas.

Consumers can visit healthgrades.com to learn more about how Healthgrades measures hospital quality and view the Outstanding Patient Experience Award™ Methodology.